Meandering Mutts Privacy Policy

Effective Date: August 23rd, 2026
Last Updated: August 30th, 2026

Meandering Mutts (“Meandering Mutts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit meandering-mutts.com, contact us, request information, schedule a consultation, book services, or otherwise interact with Meandering Mutts online or in connection with our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

---

1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information that is automatically collected when you use our website.

Information You Provide

Depending on how you interact with Meandering Mutts, we may collect information such as:

• Your name;
• Email address;
• Telephone number;
• Home or service address;
• Preferred method of contact;
• Information about your pet(s);
• Pet names, ages, breeds, and general characteristics;
• Pet care instructions and routines;
• Veterinary and emergency-contact information;
• Information regarding allergies, medications, medical conditions, or behavioral needs that you voluntarily provide for purposes of caring for your pet;
• Home access information, such as keys, access instructions, or alarm instructions;
• Appointment and scheduling information;
• Billing and transaction information;
• Communications you send to us; and
• Other information you voluntarily provide when requesting or receiving our services.

We collect only information that we reasonably need to communicate with you, provide our services, manage your account, process transactions, and care for your pet.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.

This information may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Date and time of your visit;
• Pages viewed;
• Referring website;
• General website usage information; and
• Other technical information used to operate, secure, and improve the website.

---

2. How We Use Your Information

We may use information we collect to:

• Respond to questions and inquiries;
• Schedule consultations and services;
• Provide dog walking, pet sitting, transportation, and other services;
• Communicate with you about appointments and services;
• Maintain client and pet records;
• Process payments and invoices;
• Coordinate veterinary or emergency care when authorized or reasonably necessary;
• Respond to emergencies involving pets in our care;
• Improve our website and services;
• Maintain website security and prevent fraud or misuse;
• Comply with legal obligations;
• Send service-related communications; and
• Send promotional or marketing communications when permitted by law and appropriate to our relationship with you.

We do not use your information for purposes that are materially inconsistent with the purposes described in this Privacy Policy without providing appropriate notice when required.

---

3. Pet Information

Because we provide pet-care services, we may collect information about your pets that is necessary to provide safe and appropriate care.

This may include:

• Name;
• Breed;
• Age;
• Weight;
• Medical or health information voluntarily provided by you;
• Medication instructions;
• Allergies or sensitivities;
• Vaccination information;
• Behavioral information;
• Feeding and exercise routines;
• Veterinary information;
• Emergency contact information; and
• Other information relevant to your pet’s care.

Pet information may be shared with veterinary professionals, emergency contacts, or other service providers when reasonably necessary to provide care, respond to an emergency, or carry out services you have requested or authorized.

---

4. Payment Information

When you make a payment to Meandering Mutts, payment information may be processed by a third-party payment processor.

Depending on the payment method used, the payment processor may collect and process information such as payment card details, bank information, billing information, or transaction information.

Meandering Mutts does not need to retain your full payment-card number when that information is processed directly by a third-party payment provider.

Payment processors operate under their own privacy policies and terms.

We encourage you to review the privacy policy of any payment provider used to complete a transaction.

---

5. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

We may disclose personal information to third parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

• Website hosting providers;
• Website and technology providers;
• Scheduling and booking platforms;
• Payment processors;
• Accounting and bookkeeping providers;
• Email and communication providers;
• Professional advisors;
• Insurance providers;
• Veterinary professionals or emergency service providers;
• Service providers assisting us with business operations; and
• Government authorities or law enforcement when required or permitted by law.

We require service providers that handle information on our behalf to use that information appropriately for the services they provide.

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to Meandering Mutts unless otherwise permitted by law or authorized by you.

---

6. Website Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help a website recognize your browser, remember preferences, maintain functionality, understand website usage, and improve your experience.

We may use cookies for purposes such as:

• Website functionality;
• Security;
• Remembering preferences;
• Understanding how visitors use our website;
• Website analytics; and
• Improving our website and services.

Some cookies may be placed by third-party services used by our website.

You can generally manage or disable cookies through your web browser settings. Disabling certain cookies may affect website functionality.

---

7. Analytics

We may use analytics services to understand how visitors use our website.

Analytics information may include pages visited, approximate geographic information, device type, browser information, referring websites, and other usage information.

Analytics services may use cookies or similar technologies.

If we use a third-party analytics provider, information collected through that service may be subject to the provider’s own privacy policy.

---

8. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These websites may include payment processors, scheduling platforms, social-media websites, veterinary resources, or other services.

Meandering Mutts does not control the privacy practices of third-party websites.

Once you leave our website or interact directly with a third-party service, that third party’s privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

---

9. Communications

If you provide your telephone number, email address, or other contact information, we may use it to communicate with you regarding:

• Requested information;
• Consultations;
• Appointments;
• Bookings;
• Service changes;
• Billing;
• Emergencies;
• Pet-care matters; and
• Other matters directly related to our business relationship.

If you separately consent to receive promotional communications, we may also send marketing communications in accordance with applicable law.

You may request that we stop sending non-essential marketing communications by using the unsubscribe method included in the communication or by contacting us directly.

Please understand that opting out of marketing communications does not prevent us from sending necessary service-related communications.

---

10. Photographs and Media

With your permission, Meandering Mutts may photograph or record your pet during the provision of our services.

If you authorize marketing use, photographs or videos of your pet may appear on:

• Our website;
• Social media;
• Advertising;
• Promotional materials;
• Printed materials; or
• Other Meandering Mutts marketing materials.

You may decline permission for marketing use of your pet’s photographs.

We will respect your media preference as described in our client records.

---

11. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

For your own security, please do not send sensitive information such as passwords, Social Security numbers, or complete payment-card information through ordinary website contact forms or email unless specifically instructed to do so through a secure system.

---

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide and administer our services;
• Maintain business and financial records;
• Communicate with current or former clients;
• Resolve disputes;
• Maintain appropriate veterinary and pet-care records;
• Comply with legal, tax, accounting, insurance, and regulatory requirements; and
• Protect our legitimate business interests.

When information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it, subject to applicable legal or business recordkeeping requirements.

---

13. Children’s Privacy

Our website and services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children under the age of 13 through the website.

If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

---

14. Your Privacy Choices

Depending on applicable law, you may have rights regarding personal information we maintain about you.

You may contact us to:

• Ask what personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of information where applicable;
• Ask questions about how your information is used;
• Withdraw consent where processing is based on consent;
• Opt out of certain marketing communications; or
• Ask about information shared with service providers.

We may need to verify your identity before fulfilling certain requests in order to protect your information and prevent unauthorized access.

Certain information may need to be retained because of legal, accounting, insurance, contractual, security, or other legitimate requirements.

---

15. Do Not Sell Personal Information

Meandering Mutts does not sell personal information for monetary consideration as part of our ordinary business operations.

We do not operate a business model based on selling customer information to data brokers or lead-generation companies.

If our data practices change in a way that materially changes this statement, we will update this Privacy Policy and provide any notices or choices required by applicable law.

---

16. New Mexico Privacy

Meandering Mutts is a New Mexico business and operates primarily in New Mexico.

We are committed to handling personal information responsibly and transparently.

New Mexico has considered and enacted various privacy-related legislation, and privacy requirements can change over time. We will comply with privacy obligations that apply to our business based on the nature and scope of the information we collect and our activities.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable law.

---

17. Data Security Incidents

If we become aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to address it.

Where required by applicable law, we will provide notice to affected individuals and/or governmental authorities within the time and manner required by law.

---

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, legal requirements, or information practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If we make material changes that significantly affect how we use personal information, we will provide additional notice when required by applicable law.

We encourage you to periodically review this Privacy Policy.

---

19. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or your privacy choices, please contact us.

Meandering Mutts
Santa Fe, New Mexico

Email: [email protected]

Website: meandering-mutts.com

---

Last Updated: August 30th, 2026